Privacy Policy

Welcome to Bristles Dental Inc. (“Company”, “we”, “our”, “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://bristlesdental.ca/ (the “Website”).

1. Information We Collect

We collect the following types of personal data:

Name
Email address
Phone number
Cookies and tracking data

How SMS Consent Is Obtained
SMS consent is obtained when a user voluntarily provides their mobile phone number through our website forms, appointment booking forms, contact forms, or other opt in methods. By submitting their phone number, the user explicitly agrees to receive SMS messages from us. Consent is not a condition of purchase or service.

How SMS Consent Is Used
The phone number provided is used only for the purposes stated at the time of opt in. This may include appointment confirmations, reminders, service related updates, follow ups, and relevant informational messages. We do not share, sell, or rent SMS consent or phone numbers to third parties.

Opt Out and Control
Users can opt out of SMS communications at any time by replying STOP to any message. Once opted out, no further SMS messages will be sent unless the user provides new consent.

2. How We Collect Your Information

We collect personal data through:

Contact Forms: When you submit inquiries or applications through the Website
Newsletter Sign-Ups: When you subscribe to our mailing list
Cookies and Tracking Technologies: Through third party tools such as Google Analytics and Facebook Pixel

3. How We Use Your Information

We use the information collected for the following purposes:

Marketing and Communications: Sending newsletters, promotional materials, and other relevant updates
Processing Submission Requests: Contacting individuals regarding applications and other inquiries

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and improve our Website. These may include:

Necessary Cookies: Essential for Website functionality
Analytics Cookies: Used for website traffic analysis such as Google Analytics
Advertising Cookies: Used for remarketing and ad personalization

You can manage or disable cookies through your browser settings.

5. Data Protection and Security

We implement industry standard security measures, including encryption and secure servers, to protect your personal data. While we strive to protect your information, no method of transmission over the internet is completely secure.

6. Your Rights

As a Canadian company, we comply with PIPEDA, the Personal Information Protection and Electronic Documents Act. You have the right to:

Access your personal data and request a copy of the information we hold
Correct or update any inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Sharing

We do not sell, trade, or share your personal data with third parties. However, we may use third party tools such as Google Analytics and Facebook Pixel to collect non personal browsing data for analytical and advertising purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Website with a notification banner. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@bristlesdental.ca